I am a
troubleshooter, organizer, optimizer, customizer and instructor. I can address third party program
glitches as well as Windows Operating System problems. Just about anything
connected to your computer can be fixed remotely too. (drivers and firmware)
I am a senior citizen with
twenty years experience building and installing Windows operating systems. In
2006 I began my online remote service. I have conducted over 5,000 remote support
sessions with customers in the USA, CAN, UK, AU and NZ.
I speak easily understood
American English. I have a good sense of humor which helps put a dent in your
NOTE: If you think your
computer is infected download MBAM
14 Day Free Trial and scan your entire system. I don't care if you buy the
program, I just want to know your system is clean before beginning a remote
session. We'll both feel good knowing your system is free of any critters.
Along with being an
expert troubleshooter I am also a PC consultant. I can shop with you on your
screen and help you choose upgrades or a new computer. We will shop at
whatever online retail store is your favorite. Maybe you have a local
store with a website showing all their electronics. If not, we will most
likely go to Amazon first to see what they have available at good
I am available to the
public from 11:00 AM to 11:00 PM (New
York Time). Contact me so we can discuss your computer situation.
TIP: The principal difference between a firmware, driver, and software is their design purpose. Firmware is a program which gives life to the device hardware. A driver is a middle man between the OS and the hardware component. And a software makes the use of the hardware in the best possible ways.
Examples: BIOS (firmware), Video Card (driver) any Program Application
you install on your computer (software).